1. Introduction
Brights Sort Scout Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you visit our website (brightssortscout.sbs). We strictly adhere to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Data Collection
We collect personal data that you voluntarily provide to us, such as when you use our contact form. This data includes your name, email address, and the contents of your message. Furthermore, we automatically collect certain technical data when you interact with our site, including your IP address, browser type, operating system, and browsing behavior via cookies (see our Cookie Policy for complete details).
3. Purpose and Legal Basis for Processing
We use your personal data to respond to your inquiries, improve our website functionality, and ensure the security of our network. Under the GDPR, the legal basis for processing your contact information is your explicit consent and our legitimate interest in providing customer service. The legal basis for processing technical data is our legitimate interest in maintaining website performance and security.
4. Third-Party Data Processors
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as web hosting services and analytics providers. These third parties are contractually bound to keep your information confidential and use it only for the purposes specified by us, fully complying with applicable data protection laws.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 12 months from the date of the last communication, after which they are securely deleted.
6. Your Rights (GDPR & CCPA)
Depending on your location, you hold significant rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You may request the correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You may ask us to suspend the processing of your data.
- Right to Data Portability: You can request the transfer of your data to another organization.
- Right to Object: You can object to our processing of your personal data based on legitimate interests.
7. Data Protection Officer (DPO) Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
Brights Sort Scout Ltd
14 Green Meadow Way, Bristol, BS8 2LP, United Kingdom.
Email: [email protected]